Terms of Service
I. Acceptance of Terms
1.1 By accessing, browsing or using this website AkashicStone, users agree to abide by these Terms and all applicable laws and regulations.
1.2 This website reserves the right to modify the terms at any time, which will take effect through website announcements. Continued use is deemed to be acceptance of the updated content.
II. Account Registration and Management
2.1 Users must provide true and accurate information to complete registration and are responsible for account security.
2.2 Cross-border Identity Verification: Users agree to cooperate in providing proof of identity (such as passport, tax number) to meet customs or anti-money laundering requirements.
III. Goods and Transactions
3.1 Product Information
- Product descriptions, prices, and inventory are subject to the website display, and the right to correct errors is reserved.
- Cross-border Difference Statement: The actual color and size may vary due to the display or production batch.
3.2 Order and Payment
- The order is established based on the website confirmation email.
- Payment method: Support cross-border payment tools such as credit cards and PayPal, and the exchange rate is calculated according to the bank's standard at the time of settlement.
- Tariffs and taxes:
> ✦ Buyers bear import tariffs, value-added tax, etc. (depending on the policy of the destination country).
> ✦ The website may provide a prepaid tariff service (such as "DDP" delivery) at checkout, otherwise the buyer shall pay it when clearing customs.
3.3 Logistics and Delivery
- Delivery time is affected by customs procedures, and no absolute time limit is promised.
- Risk transfer: The risk of damage or loss of goods is transferred to the buyer upon receipt.
IV. Returns and Refunds
4.1 Cross-border Return Policy:
- Acceptance period for returns: 12 days after receipt (subject to the laws of the destination country).
- Return process: You need to contact customer service to obtain authorization, and unauthorized returned goods will be rejected.
- Return costs: Buyers are responsible for international return shipping and customs duties (unless due to product quality issues).
4.2 Refunds will be returned to the original route within 3 working days after product acceptance, and exchange rate fluctuation losses will be borne by the user.
V. Intellectual Property
5.1 All content (trademarks, graphics, codes) on the website belongs to this website or the authorized party, and unauthorized commercial use is prohibited.
5.2 Users upload content and grant this website a global, non-exclusive license by default.
VI. User Code of Conduct
The following behaviors are prohibited:
- Using the website for smuggling, money laundering or violating import and export controls;
- Malicious chargeback or abuse of return policies;
- Interfering with the website's technical system (such as crawlers, DDoS attacks).
VII. Limitation of Liability
7.1 Special Disclaimer for Cross-border Transactions:
This site does not assume any liability for losses caused by the following reasons:
> ✦ Customs detention, quarantine restrictions or policy changes;
> ✦ Force majeure such as international transportation delays, wars, strikes, etc.;
> ✦ The user fails to provide the documents required for customs clearance in a timely manner.
7.2 To the maximum extent permitted by law, the site's liability for compensation shall not exceed the amount of the user's order.
VIII. Governing Law and Dispute Resolution
8.1 Governing Law: These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of the Hong Kong Special Administrative Region.
8.2 Dispute Resolution:
> ✦ We will first seek to resolve any dispute through good-faith negotiation;
> ✦ If a dispute cannot be resolved through negotiation, it shall be submitted to the courts of the Hong Kong Special Administrative Region, which shall have exclusive jurisdiction.
IX. Cross-border Data Transfers
9.1 We may process or transfer personal data across borders where necessary to operate our services, fulfill orders, provide customer support, and comply with applicable law. Such processing is carried out in accordance with our Privacy Policy and applicable data-protection requirements.
9.2 Data processing shall comply with our Privacy Policy and applicable laws and regulations such as the EU GDPR (if applicable).
X. Termination of service
This site has the right to suspend or terminate account access due to user breach of contract, legal and regulatory requirements or operational needs, without affecting the rights and obligations that have already taken effect.